This Privacy Policy applies to azelinlife.com and all related websites, applications, products, and services (collectively, the “Services”) operated by AZELIN (“we”, “us”, or “our”). This Privacy Policy explains how AZELIN collects, uses, and discloses your personal information when you visit, make a purchase from azelinlife.com, or otherwise communicate with us. It also outlines your rights and choices regarding your data.

1. Information We Collect We collect personal information in the following situations:

• Registering an Account: When you create an account to track orders or save preferences, we collect your name, email address, username, and password.

• Purchasing Products: When you buy our herbal supplements or health drops, we collect essential details such as your name, billing address, shipping address, email address, phone number, and payment information.

• Payment Processing: All payment card transactions are handled directly through certified, PCI-compliant third-party payment gateways (such as Shopify Payments, PayPal, Stripe). We do not store your full payment card numbers on our servers.

• Customer Support & Communications: When you contact us via email, contact forms, or live chat regarding product questions, returns, or feedback, we retain your contact details and communication history.

• Surveys & Product Reviews: If you leave a review or participate in optional customer satisfaction surveys, we collect your submitted opinions and feedback.

• Automatic Data Collection: When you browse our store, our systems automatically log device information, IP addresses, browser types, time zone settings, referral URLs, and interactions with our pages via cookies and tracking tags.

2. How We Use Your Information We use your information to provide quality products and customer support, including:

• Order Fulfillment: Processing payments, packing orders, arranging shipping/delivery, and managing returns or exchanges.

• Customer Service: Responding to product questions, providing usage guidance, and resolving support issues.

• Store Optimization: Analyzing traffic and customer behavior to improve website navigation, product lineup, and performance.

• Security & Fraud Prevention: Monitoring transactions to detect potential fraud, protect user accounts, and maintain security.

• Marketing & Updates: Sending promotional offers, new product announcements, and wellness newsletters (you may opt out at any time via the unsubscribe link).

3. Cookies and Tracking Technologies We and our third-party analytics partners use cookies, web beacons, and pixels to:

• Keep items in your shopping cart and maintain login sessions.

• Understand website traffic, popular product pages, and conversion trends.

• Remember your preferences (such as country, currency, or language).

• Deliver relevant product recommendations and advertisements.

You can manage or disable cookies through your browser settings, though certain website features may not function properly without them.

4. How We Share Your Information We do not sell your personal information. We only disclose your details to trusted partners for legitimate business operations:

• Service Providers: Third-party logistics partners, warehousing facilities, email service providers, and payment processors who assist in completing your orders.

• Platform Hosting: Our store is hosted on Shopify, which processes and securely stores customer data according to industry-standard data protection protocols.

• Legal Compliance: When required by law, subpoena, or government authority to protect our legal rights and user safety.

• Business Transfers: In connection with any merger, financing, acquisition, or sale of brand assets, where user data is transferred as a business asset under standard confidentiality agreements.

5. Your Rights and Choices Depending on your location, you may have the following data rights:

• Access & Portability: Request a copy of the personal data we hold about you.

• Correction: Request updates or corrections to inaccurate personal details.

• Deletion: Request the deletion of your account and personal information, subject to statutory tax and bookkeeping retention laws.

• Opt-Out: Unsubscribe from promotional emails at any time using the link provided in our messages.

To exercise any of these rights, please contact us at support@azelinlife.com.

6. California Privacy Rights (CCPA / Shine the Light) California residents have specific rights regarding their personal information, including the right to request details about categories of information collected, the right to deletion, and the right not to be discriminated against for exercising privacy rights. We do not sell personal information to third parties for monetary gain.

7. Data Security and Retention We implement industry-standard SSL encryption and technical security safeguards to protect your personal information during transit and storage. We retain personal information only for as long as necessary to fulfill orders, resolve disputes, comply with legal obligations, and maintain active accounts.

8. Children’s Privacy Our website and wellness products are intended for general adult audiences. We do not knowingly collect personal information from children under 16 years of age. If you believe a child has provided us with personal data, please contact us for prompt removal.

9. International Data Transfers If you access azelinlife.com from outside our primary server locations, your information may be transferred across international borders in compliance with applicable cross-border data protection laws.

10. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any updates will be posted directly to this page with an updated effective date.

11. Contact Information If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Brand Name: AZELIN Website: http://azelinlife.com/ Email: support@azelinlife.com